Refund policy
Last updated: September 28, 2026
We want you to feel confident enrolling. Here's how refunds work for Pass Point Learning courses.
If you cancel before starting
If you cancel your enrollment before you access any course content, we will refund 100% of the fees you paid. Refunds are issued to your original payment method within 45 calendar days of your request.
If we cancel a course
If Pass Point Learning cancels or discontinues a course you purchased, we will refund all fees you paid within 45 calendar days.
After you've started
If you've already started your course and want to request a refund, email us and we'll review your request individually.
How to request a refund
Email admin@passpointlearning.com with your name, the email you used to enroll, and the course you purchased.
Fees paid to others
State licensing exam fees and license application fees are paid directly to the state or its testing vendor, not to Pass Point Learning, and are governed by their own policies.